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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

FAQs

10
  • A Town building permit is required for almost all construction projects affecting the exterior of a property or structure. View a list of projects that require a Town building permit.

    FAQs
  • If it is an emergency, call 911. You can request a University Park police officer and one will be dispatched if available. If a UP officer is not available, the County will be dispatched. 

    If it is a non-emergency matter, contact the University Park Police Department at 301-277-0050, Monday-Friday from 8-4 p.m. If it's after hours, dial 301-352-1200 to reach the Prince George's County Police Department (PGPD). The operator will forward your information to the dispatch center for the radio call assignment. You may ask for a University Park officer to respond, and they will if they are available and not tied up on another call. If the University Park officer is not available, a PGPD officer will respond. PGPD do serve as back up officers to the University Park Police Department and assist in many emergency situations. 

    FAQs
  • The Council meets the 1st and 3rd Mondays of every month with the exception of July, August, and December when Council meets only once. If a holiday is observed on a Monday, the Council will meet on Tuesday.

    Council meetings are conducted entirely remotely with no in-person meeting attendance; the link to join a meeting is located at the top of every agenda. Learn more about Town Council.

    FAQs
  • Find your address on the Ward map to see which ward you live in.

    FAQs
  • The leaf collection calendar is posted every November and is updated weekly to reflect the progress of the collection crews. Check the Public Works Calendar periodically for updates and to find out when they will be working in your ward.

    FAQs
  • Pepco has a great new website that lets you report a street light by locating it on a map.

    It can be done in 1-2 minutes and you will receive status reports by email.

    FAQs
  • Bulk trash is collected on Tuesdays and Fridays. Contact us if you have additional questions about bulk trash.

    FAQs
  • Parking permits and/or blue and white UP stickers can be requested online by completing the Parking Permit and UP Sticker Request Form on our website. All submissions are received by the Town Clerk. For more information, email the Town Clerk at townhall@upmd.org.


    FAQs
  • Public Works does not collect TVs and electronics at the curb. Drop-off electronic recycling events are hosted by the Town semi-annually, in April and October, at the University Park Elementary School. Check the Town's newsletter or the Public Works calendar for upcoming dates.

    FAQs
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